I am a highly experienced Virtual Assistant passionate about helping entrepreneurs and small-midsize businesses. I genuinely enjoy working with clients to solve their most challenging problems and ensure that they get results. It's not just about getting the job done - it's about running your business as if it were my own.
I am enthusiastic about owning and resolving cases on my own. Still, I am humble and honest enough to know when to ask for help, ask questions when I don't know, and be assertive and confident in my day-to-day support decisions. I value communication and transparency in our relationship, so you can always expect to hear from me with answers or options promptly.
I'm known to be a person who is:
✔ Diligent ✔ Organized ✔ A Good Communicator ✔ Attentive to details
✔Easy to work with ✔ Fast-Learner ✔ A Good Follower ✔ Asked A Right Questions ✔ Enthusiastic About Owning & Resolving Cases ✔ Pro-active ✔ Hardworking
2020-Present
Freelancer
2018-2021
Facilities Coordinator
2010-2018
Customer Support Representative
2010
Work History
Served as a virtual assistant for a busy startup, handling daily operations and tasks, including social media management, lead generation, business development, email marketing, and data entry.
Logged and updated information on properties, including employee contact information, asset inventories, and account balances. Created work orders and purchase orders to address facility maintenance issues. Served as primary contact for phone, email, chat, and text message inquiries.
Initiated and managed all customer service requests, providing timely and professional support to customers of all ages, including account management and marketing assistance.
Responsible for posting available units for lease and sale on social media, drafting contracts, making monthly evaluations, creating announcements, negotiating with owners and tenants, and receiving checks for payment.
Property Management Secretary